At Buy Better, we strive to deliver your order as quickly and safely as possible.
1. Order Processing
- Orders are typically processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Estimated delivery times are:
- Major Cities: 3–5 business days
- Other Areas: 3–7 business days
Delivery times are estimates and may vary due to courier operations, weather, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you may receive tracking information, where available, so you can monitor your delivery.
5. Delivery Attempts
Please ensure someone is available to receive your order at the provided delivery address. If delivery cannot be completed after multiple attempts, the order may be returned to us.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Buy Better is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
7. Damaged or Missing Items
If your order arrives damaged or if an item is missing, please contact us within 48 hours of delivery so we can investigate and assist you.
8. Contact Us
If you have any questions about shipping or your order, please contact us through the contact information provided on our website. We will be happy to assist you.